Associate in Claims (AIC)

Reduce time and costs, improve customer satisfaction and retention, and avoid costly lawsuits with the Associate in Claims program. With this program, you'll improve your technical claim-handling skills, communication and negotiation skills, good-faith claim-handling abilities, and in-depth policy knowledge.

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Highlights

Gain or refresh management, business, and sales skills with the Essential Business Skills for the Insurance Professional series of online courses. Learn more
The industry-recognized Accredited Customer Service Representative (ACSR) designation is now an Institutes program. Learn more
Build a career foundation and earn credit toward other Institutes designations with the Associate in General Insurance (AINS). Learn more