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The Internet Electronic Exam Administrator (IEEA) allows your organization to administer The Institutes’ exams from a single PC that is connected to the Internet. No local servers are required and a persistent connection to the internet is not required. IEEA downloads exam information at the start of an exam and uploads the results when the exam is complete.
At the time of the exam, you will log onto The Institutes’ website using the IEEA program and enter a secure password provided by The Institutes. Upon verification of both your identity and a valid registration for the examinee, the entire examination will be downloaded to your test site and then you will automatically disconnect from the Institutes’ website. When the exam is completed, the IEEA software will automatically reconnect your location to the Institutes’ website and transfer the exam results back to the Institutes.
A typical download of an exam with a 56K modem should take less than a minute. All the software needed is contained within a six-megabyte program you download from our website.
The Testing Environment
The location and surroundings of the testing room should not affect an examinee’s test performance. Examinations are not permitted for administration at a candidate’s workstation, private office or cubicle.
Acceptable testing rooms include:
- Training room
- Conference room
- Empty/spare cubicle or office
The Institutes require a quiet testing room that provides the following:
- Separate workstations or corrals with partitions. If partitions are not available, candidates should be seated at least five feet away from each other.
- Room should be distraction free with little chance for interruption.
- Good visibility of the candidates by the proctor.
- Easy access and accommodations for an examinee with a disability.
Staffing Requirements
To protect the security and integrity of The Institutes’ exams, on-site test administrators may not sit for an exam within the same window they administer exams. Exam administrators may be re-instated after the completion of all registered exams for the current testing window.
If the Exam Supervisor, Test Administrator or Computer Support Person plans to register for an exam, The Institutes must be notified prior to the start of the testing window. Failure to comply with these Policies and Procedures will result in the closure of the on-site testing center and the Institutes may declare the examinations null and void.
Exam Supervisor is responsible for the overall organization of the on-site testing program. We prefer the Examination Supervisor to have a CPCU, but Human Resource personnel, Educational Coordinators or Managers not sitting for exams are acceptable candidates. Communication between the Institutes and the employer is coordinated through the Exam Supervisor or his or her assignee. The Exam Supervisor selects a Test Administrator to oversee daily test administration activities. It is recommended that two Test Administrators be assigned to every location. The Exam Supervisor may serve as one of the test administrators.
Test Administrators have direct contact with examinees and perform the logistics and exam- proctoring activities associated with on-site exam administration. Test administrators should be staff members who are knowledgeable in the operation of a PC. They should not be course instructors or candidates who are registered to take an exam.
Responsibilities of Test Administrators:
- Scheduling exam appointments for examinees
- Coordinating with the employer’s Computer Support Person to load the test administration software onto each PC used to administer exams
- Ensuring that periodic backup of the computer hardware is implemented
- Booting the PC before exam administration
- Confirming the identity of each examinee
- Monitoring the security of the testing process
- Troubleshooting the PC using instructions provided by the Institutes
- Obtaining assistance from the employer’s Computer Support Person in the event of a computer emergency, such as the loss of electric power
- Promptly returning testing materials to the Institutes
Computer Support person assists the Test Administrator in loading The Institutes’ software onto a PC. Some knowledge of computers and a willingness to follow directions are necessary when installing the software and when troubleshooting an emergency. Normal administration of exams does not require a high level of computer expertise. Knowledge of the Windows® operating system environment is beneficial. The Computer Support Person serves as the Institutes’ point of contact in the event a computer problem cannot be resolved on-site
Technical Requirements
IEEA-based minimum requirements for a PC are as follows:
- IBM compatible
- 64 MB of RAM (recommend 256 MB)
- 50 MB disc space (recommend 100 MB)
- 233 MHz Pentium II processor (recommend 500 MHz)
- Network card for LAN connectivity to the Internet or 56K modem (recommend high speed connection)
- 17“ 800 x 600 VGA monitor (recommend 1024 x 768 screen resolution)
- Microsoft Windows 2000 (recommend Microsoft Windows XP or higher)
- Printer
Printers Each computer terminal on which an examination is administered must be connected to a printer. Any PC compatible printer is acceptable. The printer is used to produce a grade report or a certificate of attendance at the conclusion of the examinees' testing session.
Installation and Configuration Test
Locations that satisfy the criteria cited above will qualify to install the IEEA software. The software must be installed on each PC used to administer computer exams. After the installation is complete, a configuration/demo test must be performed. There are two purposes for running a configuration test: to determine whether your organization will be able to administer The Institutes’ exams; to become familiar with the administration process. A configuration test simulates the exam process by administering an abbreviated version of an Institute exam. Results of this test must be verified with the Institutes before approval for testing is granted.
Registering for an On-Site Exam
Your location must be approved as an on-site testing center before examinees may register for an exam at your location. An examinee intending to sit for an on-site exam will need to provide a center code as part of the registration process. Codes for approved on-site locations are listed on The Institutes’ Web site, www.TheInstitutes.org, Examinations ► Exam Locations. Only approved locations can administer the Institutes’ computer exams. Employees must register with The Institutes for all exams. Walk-in examinees are not permitted.
Post-Registration Procedures
Examinees will receive a confirmation notice that instructs them to contact their employer’s on-site test administrator to schedule an appointment for their computer-based exam. A current list of registrants will be available on The Institutes’ website.
Testing Windows
Computer-based exams are administered during two-month long testing periods called testing windows. Four two-month testing windows are scheduled during each calendar year:
January 15 – March 15
April 15 – June 15
July 15 – September 15
October 15 – December 15
On-site testing centers are not required to be open every day during the testing window, although The Institutes encourage organizations to maintain some flexibility in the scheduling process.
Official Grade Reports
An unofficial grade for all objective exams will be available immediately after the exam. The Institutes will validate all results before an official grade report is available on The Institutes’ website. Essay responses for CPCU exams, which are not graded on-site, will be returned to The Institutes for review. Grades will be e-mailed to the examinee as soon as the results are available. An official grade report will then be available on The Institutes’ website.
Application Form
If your organization is interested in administering on-site computer exams, please complete and return the application form to The Institutes. Please allow up to one-week processing time. If you plan to offer computer-based exams at multiple locations, each location must be approved by the Institutes and receive a unique center code.
Questions
Please contact Corinne Angelilli with on-site testing questions at Angelilli@TheInstitutes.org or by calling
(610) 644-2100, ext. 7313.
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