SM 19—Supervisory Skills (SM)
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Bottom-Line Benefits

  • Improve job performance across the organization with an understanding of practical work and time management techniques
  • Strengthen employee morale through team development techniques
  • Enhance workplace efficiency by learning practical skills to manage in times of change

Level: Beginner

SM 19 Topics:

  • Problem Solving
  • The Functions of Management
  • Training
  • Work Management
  • Performance Appraisal
  • Cases: Problems and Opportunities
  • Time Management
  • Developing Teamwork
  • Managing Quality, Diversity, and Change

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