Level: Intermediate
Why you need this course:
After completing this course, you’ll be able to evaluate the effectiveness of your organization’s claim administration efforts.
Upon successful completion of this course, you should be able to:
- Describe claim administration characteristics.
- Describe the goals of claim administration.
- Describe the steps of the claim adjusting process.
- Explain how to manage the personnel involved and the claim monitoring aspects of claim administration management.
- Explain how to reduce claim costs using litigation management, advance payments, subrogation, and cost containment of medical claims.
- Describe the following about loss reserving:
- Why loss reserving accuracy is important
- What factors make loss reserving difficult
- What methods are used to establish loss reserves
- How to estimate incurred but not reported and allocated loss adjustment expense reserves
Cost: $20 per Professional Development Hour (PDH). Information on Professional Development Hours (PDH) provided can be found here.
Understanding Claim Administration Topics Include:
- Claim administration characteristics
- Goals of claim administration
- The steps of the claim adjusting process
- How to manage the personnel involved and the claim monitoring aspects of claim administration management
- How to reduce claim costs using litigation management, advance payments, subrogation, and cost containment of medical claims
- Loss reserving, including:
- Why loss reserving accuracy is important
- What factors make loss reserving difficult
- What methods are used to establish loss reserves
- How to estimate incurred but not reported and allocated loss adjustment expense reserves
Additional Course Resource
Additional Knowledge Solutions
E-mail: customerservice@TheInstitutes.org
Phone: (800) 644-2101
Fax: (610) 640-9576
Mail: AICPCU/IIA
720 Providence Road
Suite 100
Malvern, PA 19355-3433
Customer Service hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. eastern time.
