Choose one of the following five paths to earn the AIC designation:
Multiline: AIC 33, 34, 35, and 36
Personal Lines Auto and Liability: AIC 33, 34, and 36 plus either CPCU 553, CPCU 555,
or INS 22
Personal Lines Homeowners: AIC 33, 35, and 36 plus either CPCU 553, CPCU 555,
or INS 22
Commercial Lines Liability: AIC 33, 34, and 36 and CPCU 552
Commercial Lines Property: AIC 33, 35, and 36 and CPCU 551
Course Topics
AIC 33—Claim Handling Principles and Practices: Activities in the Claim Process, Basic Investigation, Fraud Detection, Good-Faith Claim Handling, Ethics, Negotiation Skills, and Litigation Management
AIC 34—Workers´ Compensation and Managing Bodily Injury Claims: Workers´ Compensation System, Compensability, Statutory Benefits, Bodily Injury Claim Management, Injury and Treatment Evaluation, Impairment and Disability, Rehabilitation, Low Back Injury Claims, Medical Investigation, and Assessing Treatments and Disability
AIC 35—Property Loss Adjusting: Persons/Property Insured, Causes of Loss, Loss Adjusting Process and Procedures, Fraud, Residential Construction, Preparing Estimates, Merchandise/Time Element Loss, Auto Physical Damage, and Contractor´s Equipment
AIC 36—Liability Claim Practices: Liability Investigation; Evaluation of Damages; Litigation Management; Auto/Home/Commercial Liability and Coverage Issues; Settlement and ADR Strategies; Case Studies
CPCU 551—Commercial Property Risk Management and Insurance
CPCU 552—Commercial Liability Risk Management and Insurance
CPCU 553—Survey of Personal Risk Management, Insurance, and Financial Planning
CPCU 555—Personal Risk Management and Property-Liability Insurance
INS 22—Personal Insurance
Program Options: The Associate in Claims designation program is available as a self-study program via printed textbooks and course guides or as online learning modules. AIC is also offered in a segmented format, which breaks each course and its corresponding exam into smaller, more manageable pieces.
Institutes Online instructor-led classes and public classes at third-party providers are also available for AIC, CPCU, and INS courses.
Print or Online, It’s Your Choice. Regardless of study method (online or text-based), AIC exams can be taken either as full-length course exams or, depending on the course, as two, three, or four segmented exams per course.
We Recommend AIC for: In-house claim adjusters, field claim adjusters, insurance litigators, senior customer service representatives, agency principals, and third-party administrators
Course Sequence: It is best to take AIC 33 first.
Exam Information: AIC 33, 34, 35, and 36; INS 22; and CPCU 551, 552, 553, and 555 exams are offered at Institute-approved on-site testing locations and Prometric Testing Centers.
If you prefer, you can approach your studies of AIC 33, 34, 35, and 36 and of INS 22 in a modular format consisting of a series of shorter study segments. You can do this in traditional print or using our new online delivery. After studying each segment, you can take the corresponding exam at all Prometric Testing Centers and at selected Institute-approved on-site testing locations. Contact your education coordinator for further information about on-site testing availability.
Full length AIC exams consist of 85 objective questions and examinees have two hours to complete the exam. Segmented AIC exams consist of 15 to 50 objective questions depending on the course and segment, and examinees have 60 minutes to complete the exam.
The Associate in Claims program consists of the four courses listed below:
AIC 33—Claim Handling Principles and Practices
AIC 34—Workers’ Compensation and Managing Bodily Injury Claims
AIC 35—Property Loss Adjusting
AIC 36—Liability Claim Practices
However, the Associate in Claims designation can be earned by completing one of the following pathways:
Multiline: AIC 33, 34, 35, and 36
Personal Lines Auto and Liability: AIC 33, 34, and 36 plus either CPCU 553, CPCU 555,
or INS 22
Personal Lines Homeowners: AIC 33, 35, and 36 plus either CPCU 553, CPCU 555,
or INS 22
Commercial Lines Liability: AIC 33, 34, and 36 and CPCU 552
Commercial Lines Property: AIC 33, 35, and 36 and CPCU 551
All four Associate in Claims courses, AIC 33, 34, 35, and 36, as well as INS 22, are presented in a segmented format that breaks each course into smaller portions.
The online versions and the text-based study of AIC and INS present the same material. Regardless of study method (online or text-based), AIC and INS exams can be taken either as full-length course exams or as several segmented exams per course.
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