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Why you need this course:
Ethics and professionalism are key elements of preserving public trust and credibility. Ethical behavior is essential in keeping promises specified in insurance policies and in maintaining the credibility of insurers. Ethical dilemmas involve choices in courses of action, which can be difficult; therefore, insurance professionals use frameworks for resolving ethical dilemmas. Ethical and professional standards, such as a code of ethics and quality practices, can help insurance professionals conduct themselves competently and ethically to ensure that consumers receive the benefits of insurance that they expect.
Upon successful completion of all three modules in this course, you should be able to:
- Explain why ethics and professionalism are important to insurance professionals.
- Describe the ethical and professional dilemmas insurance professionals can face and solutions to those dilemmas.
- Explain how codes of ethics and quality insurance practices can promote high ethical and professional standards.
Modules can be studied in any order you choose.
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